All guests are to keep to the rules the park established, including the House Rules. The House Rules can be requested at the reception upon arrival.
Violation of the House Rules can lead to expulsion from the park without (partial) refund of the rent and costs.
Center Parcs holds the right to change the planning and opening times of the (main) facilities of the parks. There is no right to reimbursement.

When maintenance is carried out at the park, you also do not hold the right to reimbursement.

https://www.centerparcs.eu/in-en/general-terms-sale_ms
https://www.centerparcs.eu/in-en/faq

By accessing the festival grounds, you conform to the rules! In case these rules allow room for interpretation, the final decision will be made by members of Staff, Security, and Gophers.

Rules

All visitors must adhere to Dutch national law. Failure to do so may result in visitors being denied access to festival grounds. If there is cause to involve the local authorities, the festival organization will do so. Any (financial) damages incurred towards the festival organization will be charged to the perpetrator(s).

Fire, evacuation, and other calamities
In case of fire, evacuation, or other calamities, all visitors must comply with the instructions of the location’s staff and/or emergency responders as well as the standard location procedures.

1. All visitors must visibly wear their official Viencon wristband.
2. Members of staff and security have the right to deny any visitor access to the festival if that visitor does not adhere to the festival’s house rules or when said visitor violates any Dutch law on festival grounds. Visitors removed for these infractions forfeit any right to compensation for their ticket or other expenses made to attend the festival.
3. Visitors must be able to present some form of identification as described by Dutch law at the request of a staff member or a member of security. Failure to comply may result in denial of access to the festival.
4. Members of staff, security, and gophers have the right to limit access to specific festival areas in case current circumstances warrant such restrictions.
5. All children younger than 13 years of age need to be accompanied by an adult with a valid Viencon wristband at all times. Children under the age of 5 are not required to have a Viencon wristband.
6. The festival organization holds the right to deny visitors access to the festival without stating a reason. Paid entry fees will be reimbursed under normal circumstances. The festival organization nor its members are liable for additional costs, such as (but not limited to) travel arrangements and accommodation fees.
7. Sleeping on festival grounds is not allowed, except in your cottage. Sleeping in other locations is prohibited and can result in expulsion from the festival.

Code of Conduct
Viencon is a family-friendly event, we expect our visitors to act accordingly when visiting Viencon.
1. Cosplay costumes may not be too revealing. Breasts, genitals, and buttocks need to be covered by clothing. What is determined to be too revealing is determined by the festival staff.
2. Obscene gestures and acts are not allowed.
3. Cosplay props may not compromise the safety of others and have to adhere to Dutch law (Wapenwet; is in Dutch). If you doubt your props are allowed, please check with the festival organization before or upon entering the festival grounds.
4. Marketing activities are not allowed on festival grounds without explicit written authorization by the festival organization. This includes (but is not limited to) distributing folders and flyers, putting up signs or props, holding a survey, or handing out questionnaires, with or without sound.
5. Placing stickers or using other adhesive materials on surfaces on festival grounds is not allowed.

Food and Drinks
1. It is not allowed to bring your food or drinks to the Viencon-only grounds after 22:00. Dealers and organizers are allowed to bring their food and drinks as long as they consume these items at their stands and properly dispose of any waste.
2. Smuggling alcohol and/or drugs into Viencon-only grounds, will result in your Viencon wrist being taken and entry to the festival will be denied. With no rights to reimbursement. 

General regulations 

People and/or groups can be denied entry to the Aqua Mundo and/or restaurants when they appear to or are expected to be a disturbance. Every visitor must behave in a manner that warrants order, safety, and hygiene. Staff rooms are prohibited for visitors. The number of visitors can be restricted if the Aqua Mundo is too crowded, due to safety reasons. The management holds the right to change the opening times of or close (parts of) the Aqua Mundo in case of danger. It’s necessary to respect the opening and closing times. 

Liability

Visiting the Center Parcs Limburgse Peel is wholly at its own risk. The management is not liable for accidents, thefts, or damages to the property of the visitors in the swimming areas, sauna, dressing rooms or lockers, parking, bicycle storage, and other accommodations. Visitors who cause damage to the property of Center Parcs Europe N.V. are liable and can be claimed for all costs from the damages, repairs, and replacements. 

Canceling the booking

Yes, it's possible to cancel, but depending on the date/time fees may apply.
If you cancel within 2 weeks after placing your booking, you might be able to get a (partial) refund depending on the following:

If you cancel within 2 weeks and there are still at least 8 weeks before the convention will take place, you can receive a full refund.

Cancellations that take place 2 weeks after placing your booking, but are still within 4-6 weeks timeframe before the convention will take place, will result in a 50% cancellation fee. This means you will be refunded half of your booking.

Cancellations made 4 weeks after your booking was placed or cancellations 4 weeks before the start of the convention will result in a 100% charge, meaning you are not eligible for a refund of any kind.

Rules on cosplaying at the pool

Mind that your cosplay is waterproof and chlorine-resistant. This also includes your make-up, clothes, and wig. You are not to swim or dive with your wig. This is to prevent pollution and damage to the pool by cosplay wigs and materials (such as mermaid pearls). However, there will be underwater photo shoots at a specific time and place where you are allowed to wear your wig underwater after deliberation. A monofin is allowed. However, if the monofin is part of a costume, then the costume needs to be waterproof too.

Taking photos & videos during Viencon

Viencon is all about scenery and fantastic opportunities to make beautiful photographs and videos. However, there are a few rules and regulations.
Below you will find our rules regarding making a photographic or video registration of the festival and hints for visitors on how to interact with photographers and videographers.

It is prohibited to record the following locations and people before, during, and after Viencon in any way
* Every video room, the event rooms, and the game room, including DDR unless stated otherwise.
* Our professional security people (clearly distinguished by their bright yellow security jackets).
* Any artists and/or members of (a) band(s) performing at the festival, unless stated otherwise.
* Everyone (this includes cosplayers) who did not give permission to have their picture taken or be filmed by the registering party

Hints for cosplayers
As a cosplaying visitor of our festival, you are considered a special object of interest and a keen subject for photo- and videographers. Some of you don't have any problems with that, others just want to cosplay.

Viencon and its members are not liable in any way for infractions on Portrait Rights as mentioned in Dutch Copyright Law 1912, article 19-21.

Staff and co-workers of Viencon, including official Photographer(s) and/or Videographer(s), are an exception to these rules. The photos and videos they take will only be used for promotional purposes of Viencon and future editions.